Our Mission and Values

Our Mission Statement.

At First Line Event Security Ltd, We will endeavour to meet and exceed our clients expectations and requirements ensuring a first class service through professionalism, investing in training, our experience along with the development and adherence to our industry leading Quality Management System (FLESQMS).  

Our Values

 - Communicate, Reliable, Professional, Well Trained, Committed, Responsible & Loyal

• We recognise our team as our greatest assets and invest heavily in their professional training and development
• We educate our team that going the extra mile is not just good customer service but is part of our standard for
  customer service
• We will communicate to our customers and staff on a regular basis, as communication is key
• We will always remain professional and courteous and safeguard our clients confidentiality
• We will always represent our clients in a professional manner
• We will greet every customer as if they are the first, a smile a welcome and in a courteous manner. Every client
  request will be considered carefully and communicated accordingly

Our Ongoing Client Support.

We will assist where engaged to do so in your event safety and security planning in preparation for (SAG) meetings. We will help ensure you planning is seamless and efficient, upholding mandatory safety and security requirements and leaving you with the confidence that your event will be run in an enjoyable, professional manner helping with positive PR and repeat visits from your customers.